Free Unabridged Playbook · Direct Response Edition

Local Internet Presence

How Local Businesses Get Found, Remembered, and Called

The Mike Stewart playbook — 35 years of broadcast audio, direct-response video, and local customer psychology, retold in plain English. No agency jargon. Just phone calls.

Source: Lessons of Local Internet Presence · Nashville, TN · Retold for business owners
Publisher's Review Edition: Unabridged text prepared with Mike Stewart for owners, operators, and agency partners prior to KDP hardbound release.

Table of Contents

Summary of Chapters & Appendices

Click any entry below to turn directly to that chapter.

Start here · 60 seconds

If they can't find you, remember you, and call you in seconds — you don't have a presence.

Mike Stewart simplifies the whole internet to two jobs:

  1. Traffic: get qualified locals to find you on the device they actually use — over 90% are on mobile phones for home services.
  2. Conversion: within 3 seconds of landing, convince them you're the trustworthy local fix for their urgent problem. If not, they bounce.
Owner Takeaway:You don't need “brand awareness.” You need found, remembered, and called. Everything in this book serves those three.

Traffic comes from only three places: paid (Google / YouTube — fastest), organic (reviews, map, content — compounds), and borrowed (partners, networking — highest trust).

Local Internet Presence· 1 ·Top ↑

Introduction · Who this is and what this is

Who is Mike Stewart — and what is LocalInternetPresence.com?

Who is Mike Stewart

Mike Stewart is a 35-year veteran of radio, television, music production, audio engineering, and direct marketing, based in Nashville, Tennessee. Former member of The Box Tops, co-producer of Pac-Man Fever, producer of every Waffle House jukebox record (Golden Waffle for “Raisin Toast”) — and one of the original pioneers of internet multimedia.

Over 20 years ago, with copywriter Jim Edwards and direct-response legend Dan Kennedy, Mike co-invented the Video Sales Letter (VSL) when Flash video arrived — proving plain human video with direct-response psychology beats million-dollar agency websites.

What is LocalInternetPresence.com

His company, LocalInternetPresence.com, is not a “brand awareness” agency. It is a done-for-you local presence system for service businesses — plumbers, HVAC, roofers, pest control, boat rentals, shops — built on high-intent lead capture, earworms you can't forget, and zero-friction funnels.

What it does:Google profile + map, your-domain content that AI quotes, one-problem video pages, 15-sec jingle + YouTube pre-rolls, in-person audits. You talk 3 minutes; it does the rest.
How you buy it:Flat monthly retainer (~$300 core, ~$500 with ads managed + ad spend), no $2,000 studio bill, no writing, no dashboards. You reply YES to 4 topics a month.
“Rather than posting a lot of jargon on this website that means nothing to most business owners… To GROW your business today, you must have a local internet presence. What I do for businesses, no one else is doing.”
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Chapter 1 · The creed

The philosophy: leads, not laurels

Conventional agencies sell vanity: pretty sliders, vague slogans, random social posts. Mike sells high-intent lead capture, earworms people can't forget, and funnels with zero friction — built for plumbers, HVAC, roofers, pest control, rentals, and shops.

“Rather than posting a lot of jargon on this website that means nothing to most business owners… To GROW your business today, you must have a local internet presence. What I do for businesses, no one else is doing.”
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Chapter 2 · The map

The 5 pillars of local dominance

Think of these as five legs on one stool. Miss one and you wobble.

1

Map & reviews

What you do:Claim Google Business Profile, fix name/address/phone, ask every happy customer for 5 stars, reply to all, post real job photos.
Why it pays: Most valuable asset you own; activity signals push you into the Map Pack.
2

Your website + word-spreading

What you do:Publish answers on your domain with transcripts; share audio to Apple, Spotify, YouTube.
Why it pays: Ranks on Google and gets quoted by AI answers; social-only posts don't.
3

Page + ads that match

What you do:One problem = one page with video + reviews + tap-to-call; ads state pain + 'Watch my video'.
Why it pays: Paid clicks stop leaking; calls quadruple.
4

Jingle + YouTube

What you do:15-second search-term song, front-loaded into skippable pre-rolls.
Why it pays: Millions hear you; Google often charges $0.
5

Handshakes

What you do:Show up (BNI, chamber), run a 20-minute audit 1-on-1.
Why it pays: Owners buy from people who show the flaw, not pitch decks.
Pillar 1 is first for a reason: if your reviews are thin, your hours wrong, and your photos stale, ads just send people to distrust you faster.
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Chapter 3 · Weapon A

The jingle that sticks in their head

Every business has a 2–4 word phrase that puts them #1 — e.g. “Nashville Party Boat Rental,” “Pink Plumber,” “Mount Lawley Pest Control.” Problem: locals don't know to type it. Solution: plant it with melody.

The 21-time rule

“When you hear marketing information set to melody 20 times, on the 21st time you will never get it out of your subconscious for the rest of your life.”

Proof: 30 years ago in Smyrna, Georgia, The Pink Plumber ran: “Google Pink, click the link, or call 404-222-PINK.” Listeners still recite it decades later. Same mechanism as 800-588-2300 Empire Today.

The 15-second recipe

  1. 0–5s · The anchor: sing the exact search term + who you are. Must land before “Skip” appears.
  2. 5–12s · The benefit: plain-spoken promise in owner voice.
  3. 12–15s · The nudge: “Search [term] today!” or phone.
Golden rule — don't “help” with lyrics. Owners love slogans and rhymes that kill the earworm. Mike's line: “We write the lyrics, we pick the music, we follow the formula. If you don't like the free AI version, we'll do a $2,000 studio version however you want.” Nobody ever pays the $2,000.
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Chapter 4 · Weapon B

The YouTube loophole (legal, built into Google's billing)

Over half of local YouTube now plays on living-room Smart TVs. Skippable ads force 5 seconds of watching — and Google charges $0 if they skip before 30 seconds.

0–5s · Mandatory Free

Guaranteed Earworm Airtime

Jingle starts instantly. Brand + search term sung loud and clear. 100% of viewers hear it before the “Skip” button activates.

6–30s · Skippable Filter

High-Intent Engagement

Problem, proof, call to action. You only pay Google if they watch past 30 seconds or click through to book.

The living-room effect: kids watching Bluey, remote on the coffee table — nobody dives to skip. Even at 70–80% skip rates, everyone heard you.

Abilene, Texas pest control: 8 million skips (free saturation) + 3 million full views on ~$200–$400/mo ad spend. Revenue tripled and quadrupled. Families hummed it daily.

Targeting: geography beats guesswork

Don't micro-filter age, interests, parental status. Draw a tight 15–20 mile radius / zip cluster and let Google's machine find buyers.

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Chapter 5 · Weapon C

The page that rings: one problem, one video, one button

Mike's founding discovery: “People will watch before they read.” Replace bloated 20-page sites with one focused Video Sales Letter per urgent problem.

The 5-part page

  1. Headline with risk reversal — see formula below
  2. 45–60 sec video + jingle — solve the exact search, human face
  3. Proof strip — Google 5-stars / badges right under video
  4. Plain-spoken copy — agitate the pain, answer FAQs
  5. Sticky tap-to-call — always in the mobile thumb zone

The headline that has worked 15 years

“We will give you the most thorough, amazing, unbelievable [service] guaranteed or it's free.”

HVAC: “We will make your house ice cold or it's free.” Plumbing: “We will fix your leaky toilet today guaranteed or it's free.” Roofing: “Your roof will not leak, guaranteed or it's free.” Anxious homeowners just want safety. Almost nobody claims — they just call.

Ads that feed it: Problem → Agitate → “Watch my video”

Dan Kennedy style: “Tired of termites? Scared they're eating your home? Want them gone today? Watch my video.” Adding “Watch my video” quadrupled click-through — it promises clarity, not homework.

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Chapter 6 · Save your money

Two traps that eat local budgets

Trap 1 · The award-winning website. Giant sliders, stock video, clever slogans (“Excellence in Every Pipe”) push your number below the fold. Result: ~90% bounce in 10 seconds. An award is often a negative indicator of calls. And never hide “call” behind a hamburger menu.
Trap 2 · The social-media walled garden. Dopamine scrolling isn't emergency intent — nobody with a burst pipe opens Instagram. Worse, Facebook/Instagram hide posts from Google and AI crawlers. Posts on your domain compound for years; social posts evaporate.
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Chapter 7 · It works in real towns

Proof, not promises

West Texas Pest Patrol — Abilene, TX. 15-sec jingle + geo-only pre-rolls. 8M skips + 3M views. Revenue 3–4x. Kids' TV did the selling.
Nashville Party Boat — Nashville, TN. Season wiped out in May. Exact-match domain + 1-page VSL (“Book Your Boat”) + jingle + $250/mo ads. $0 → $80,000 first summer, 40 charters, sold-out weekends, #1 Map Pack.
Local Nashville Honey — Nashville, TN. No shipping, just booth traffic. Local content + jingle. #1 for “local honey near me,” biggest months ever, $0 ad spend.
Mount Lawley Pest Control — Perth, Australia (Glenn Mott, solo operator). 5-year goal: $500k/yr. Deployed problem-specific video pages + SERP jingle + Dan Kennedy agitation ads. Hit the goal in year 2 — 3 years early.
Haynes Pest Control — Avon Park, FL. Full VSL + jingle + skippable pre-rolls (50% on living-room TVs). +23% (+$172,500) in 7 months, +7 hires in 2025, 1M+ video views.
Ted Yeatts — Tampa, FL (agency proof). No audio/coding background. After two 1-hour Zooms, launched a full-time retainer practice purely via BNI/chamber 1-on-1 audits — signing monthly clients and hosting podcasts for local groups. Proves the playbook transfers.
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Chapter 8 · What to do Monday

Your next step: a 20-minute audit

Small owners “don't know what they don't know” — and get spammed by faceless agencies. The fix is a short, in-person diagnostic:

  1. Google your money term — are you in the Map Pack?
  2. Open your site on your phone — can you call in one tap without scrolling or menus?
  3. Count reviews — under 20, unanswered 1-stars, no owner replies?
  4. Search your blog — zero indexed answers on your own domain?

If you failed 2 or more: get the audit. Bring one problem (“termites,” “leaky roof,” “slow season”). Leave with one page, one video outline, and one jingle lyric to test.

Run the 5-minute self-audit ↓
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Chapter 9 · Weapon D

How content gets made (without you writing)

“It's a shorter distance from your brain to your tongue than to your hands.” Owners freeze at keyboards but can't stop talking when asked the right technical question. So never start with “write a blog.” Start with talk, then transcribe.

The 5-step extraction

  1. Name 50 problems you solve. Not “we kill bugs” — list them: subterranean termites, drywood termites, bedbugs, German roaches, brown recluse, roof rats…
  2. Pick one diagnostic question: “What are subterranean termites, and why are they dangerous to a foundation?”
  3. Record 3 minutes. Phone voice memo is fine — explain it like to a neighbor.
  4. Transcribe to your domain. Full text = blog post + FAQ schema. Audio stays embedded.
  5. Syndicate the audio. One RSS feed → Apple, Spotify, Amazon, YouTube = free authoritative backlinks.
50-problems worksheet (15 min): Draw 5 columns × 10 rows. Columns: Pests / Complaints / Seasons / Prices asked / Jobs you love. Fill 50 cells. Circle the 4 most-asked — that's this month's content.
Recorder checklist: Quiet truck/office · phone 6 inches away · 3 min max · state name + town + problem first · end with “Search [SERP term] or tap to call.”
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Chapter 10 · Owner terms

The AI factory: you approve, we produce

What used to cost $2,000+ in studio time now runs monthly: scripts drafted for your town, voiced in your cloned voice incl. Spanish, 15-sec jingle, published + syndicated with full transcripts. Core ~$300/mo, full growth with ads management ~$500/mo + ad spend. Your heavy lifting: reply YES.

SMS approval flow

  1. 1st of month: you get text with 4 topics (“Reply YES to approve”).
  2. You reply YES. We draft, voice, mix jingle intro/outro.
  3. Weekly: 1 post + episode goes live on your site, then Apple/Spotify/YouTube.
  4. End of month: 5-min Zoom: calls, rankings, next 4 topics.
What you never do: write, edit audio, log into dashboards, pick music. If you want custom studio lyrics, that's the $2,000 option — nobody takes it because the free AI version rings the phone.
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Appendix A · Tear-out worksheet

5-minute self-audit worksheet

  1. Does your Google Ad (or search result) go to your homepage instead of one problem page?
  2. On mobile, is there a sticky tap-to-call button with no menu hunting?
  3. Does your hero waste the screen on sliders while hiding reviews + phone?
  4. GBP: <20 reviews, unanswered 1-stars, zero owner replies, no fresh photos?
  5. All content trapped on Facebook/Instagram, zero articles/podcasts on your domain?

Score: 0 fails = defend the lead · 1–2 = fix this month · 3+ = you need the full playbook.

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Appendix B · No jargon

Plain-English glossary

Every technical term in this book, in one place — each with the chapter where it pays off.

1-on-1 audit Ch. 8
A 20-minute in-person diagnostic of a business's map listing, mobile site, reviews, and content. Owners buy from people who show the flaw, not pitch decks.
Earworm (SERP-term jingle) Ch. 3
A 15-second song built on your exact search term. Heard ~20 times, it lodges in memory permanently — e.g. “Google Pink, click the link, or call 404-222-PINK.”
Pre-roll arbitrage Ch. 4
Google charges $0 when viewers skip before 30 seconds — so millions hear your 5-second jingle free. Legal, built into Google's billing.
VSL (Video Sales Letter) Ch. 5
One page, one urgent problem, one 45–60 second video, one call button. People watch before they read — replace the 20-page brochure site.
Sticky tap-to-call Ch. 5
A call button pinned in the mobile thumb zone on every page. One tap, no menu hunting — over 90% of your callers are on phones.
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Appendix C · Subject Index

26 of 26 Axioms

The Stewart Index: Direct-Response Axioms

Alphabetical & topical index of core principles from Mike Stewart's 35 years in broadcast audio, direct marketing, and local internet strategy.

Filter by Topic:Swipe left →
Traffic & Conversion
“Traffic is people who find you. Conversion is: within 3 seconds, are they convinced you're the person to do business with?”
— Mike StewartThe Promise · Ch. 2
Websites & Friction
“Most people build award-winning websites. What they don't build is high-converting websites.”
— Mike StewartCh. 5 · Ch. 6
Websites & Friction
“The bounce rate for most local business websites is 90%.”
— Mike StewartCh. 5 · Ch. 6
Traffic & Conversion
“There are only three ways to get people to your website: paid traffic, organic free traffic, or borrowed traffic.”
— Mike StewartThe Promise · Ch. 2
Websites & Friction
“A beautiful website that wins awards for the web designer is usually a negative indicator of how good it is at converting.”
— Mike StewartCh. 5 · Ch. 6
Economics & Revenue
“I've never met a millionaire that says, 'I want to make less money.'”
— Mike StewartCh. 1 · Ch. 8
Economics & Revenue
“Show definitively that this is a problem, and if we solve it you'll make more money. That's the business I've created.”
— Mike StewartCh. 1 · Ch. 8
Reviews & Map Pack
“You can't get rid of bad reviews. Just drown them out with good reviews.”
— Mike StewartCh. 2 (Pillar 1)
Owned Media vs Walled Gardens
“They can change the rules tomorrow. But when you own your own web address, then it's not going to change because you own it.”
— Mike StewartCh. 2 · Ch. 6
Owned Media vs Walled Gardens
“Social media is a walled garden. It doesn't live forever. But blog, podcast, and video content lives forever and gets indexed in Google.”
— Mike StewartCh. 2 · Ch. 6
Content & Transcription
“It's easier to record and transcribe than it is to write. It's a shorter distance from your brain to your tongue than from your brain to your hands.”
— Mike StewartCh. 9
Content & Transcription
“Name 50 problems your company solves. People are searching for those problems — create content about that.”
— Mike StewartCh. 9
Headlines & Risk Reversal
“We will give you the most thorough, amazing, unbelievable pest control service, guaranteed — or it's free.”
— Mike StewartCh. 5
Headlines & Risk Reversal
“My headline trick: problem, agitate, next step.”
— Mike StewartCh. 5
Video Sales Letters (VSL)
“People will watch before they read. It's just human nature.”
— Mike StewartIntro · Ch. 5
Jingles & Earworms
“When you hear marketing information set to melody 20 times, on the 21st time you'll never get it out of your subconscious.”
— Mike StewartCh. 3 · Ch. 4
Jingles & Earworms
“Keep your jingle to 15 seconds. Say your SER terms in the first 5 seconds — they can't reach the skip button fast enough.”
— Mike StewartCh. 3 · Ch. 4
SERP Terms & Memory
“It's all about doing whatever you can to help people remember how to find you.”
— Mike StewartCh. 3
Mobile Tap-to-Call
“It amazes me how many small business websites don't have tap-to-call.”
— Mike StewartCh. 5 · Audit
Direct Response Creed
“Direct response marketing always beats image marketing.”
— Mike StewartCh. 1
Economics & Revenue
“If you're not in it to make money, then enjoy your hobby.”
— Mike StewartCh. 1 · Ch. 8
Local Internet Presence
“If you want to grow your business, grow your local internet presence.”
— Mike StewartIntro · Ch. 2
AI & Automation Factory
“Everything that took my skill set can now be done by AI — and it's scalable. It's never been scalable before.”
— Mike StewartCh. 10
The Retainer Model
“Sell it once, and as long as they stay, you get paid.”
— Mike StewartCh. 7 · Ch. 10
Websites & Friction
“We created a simple website with one call to action — and went from zero to 80 grand in a summer.”
— Mike StewartCh. 5 · Ch. 6
The Retainer Model
“300 customers is a million-dollar business. And every bit of it can be outsourced.”
— Mike StewartCh. 7 · Ch. 10
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Retold from Lessons of Local Internet Presence · Mike Stewart / LocalInternetPresence.com · Published by Derivative Genius.